Terms and Conditions for the Food Relationship Roadmap Self-Paced Course by Natural Food Therapy Limited


1. Introduction and Agreement to Terms

By purchasing, enrolling, or accessing the self-paced course (referred to as "the Course"), you (referred to as "Client") agree to the following Terms and Conditions set by Natural Food Therapy Limited (referred to as "the Company", "we", or "us"). This is a legally binding agreement. 

If you have any questions or require assistance, please contact us at [email protected].

2. Course Purpose and Scope

The Course is intended to provide educational support to help individuals improve their relationship with food.

This Course is not medical advice, therapy, or personalised treatment.

Participation in this Course does not establish a doctor-patient, therapist-client, or similar relationship.

The Course does not replace the advice or support of qualified medical or mental health professionals.

This is an educational course only. It is not designed as a substitute for clinical eating disorder treatment.

If you have an active eating disorder or significant mental health concerns, you must seek professional help before or alongside participation in the Course.

This Course is a general resource on relationships with food and is not tailored to specific individual needs. If participating with an active eating disorder, you must ensure you are supervised or receiving support alongside the Course.

Health Confirmation: By enrolling in the Course, you confirm that you are not aware of any medical or mental health condition that would put you at risk while participating. If you have concerns about your suitability, please consult a medical or mental health professional prior to enrolment.

3. Suitability and Client Responsibility

The Client is responsible for determining if the Course is suitable for their needs.

The Course is intended for adults aged 18 and over. It is not suitable for children without the supervision of a legal guardian.

Please refer to the Course page to understand what is included in the Course and the modules covered.

The Course is not recommended for individuals currently suffering from an eating disorder unless they are under the supervision of a licensed healthcare provider.

If at any point you feel triggered, overwhelmed, or notice a decline in your mental health, you should stop participation and seek support from a healthcare professional.

If you require additional support, we recommend seeking 1:1 therapy.

4. Disclaimer of Results and Responsibility

The Company does not guarantee specific outcomes from the Course. Your progress depends on your personal circumstances, engagement, and effort.

By participating in the Course, you agree that you are responsible for your own well-being.

The Company shall not be held liable for any physical, emotional, or psychological effects arising from participation.

5. Third-Party Contributors

The Course may feature interviews or contributions from third-party coaches and professionals.

These contributions, like the rest of the Course, are for educational purposes only and do not constitute personalised advice.

The Company is not responsible for the views or opinions shared by third-party contributors.

6. Intellectual Property and Course Materials

All content, materials, and resources provided as part of the Course remain the intellectual property of Natural Food Therapy Limited.

You are granted a single-user licence for personal use only.

You are not permitted to share, copy, distribute, reproduce, or resell any Course materials.

Any unauthorised use of the Course materials is strictly prohibited and will result in legal action where appropriate.

7. Payment, Taxes and Refund Policy

The Course is available for purchase through two payment options:

By selecting the instalment plan, you agree to complete all scheduled payments as outlined at the time of purchase.

Instalments are not optional: the full Course fee must be paid in full.

Failure to make an instalment payment may result in suspension of access to the Course until payments are up to date.

Non-Refundable Policy: Due to the digital nature of the Course, all payments are final, and no refunds will be provided.

Taxes and VAT: For customers outside of the UK and EU, additional taxes or VAT may apply depending on the tax regulations in your country or region. These charges are not included in the purchase price displayed at checkout but may be calculated and added during the checkout process based on your location. Thinkific, our course platform, handles the tax calculation and collection where applicable, in compliance with local tax laws.

8. Late Payments and Default

If an instalment payment is missed, the Company reserves the right to withdraw access to Course materials until the payment is made.

The Client remains responsible for paying the full balance, even if they choose to stop engaging with the Course.

The Company may take legal action to recover unpaid fees if necessary.

9. Feedback and Support

We welcome constructive feedback to help improve our services.

If you are unhappy with the Course, you are encouraged to share your concerns via [email protected].

We will do our best to support you; however, as this is a general self-paced Course, we cannot guarantee that it will meet all individual expectations.

Whether the Course is right for you is based on your personal circumstances. We strongly encourage you to review the Course modules and watch any available introductory webinars, masterclasses or testimonial videos before purchasing.

Due to the personal nature of this decision, we cannot offer refunds if the Course does not meet individual expectations.

10. Non-Disparagement Clause

The Client agrees not to publicly or privately make any negative or defamatory remarks about the Course, the Company, or its representatives, including third-party contributors, on any platform.

This does not prevent the Client from seeking resolution privately or leaving honest feedback directly with the Company.

11. Limitation of Liability and Indemnity

The Company shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from participation in the Course.

The Client agrees to indemnify and hold harmless the Company and its representatives against any claims, damages, or legal actions arising from their participation in the Course.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

Clients outside of the UK are responsible for complying with their local laws when accessing and participating in the Course.

All legal claims will be handled under UK law, regardless of the Client’s country of residence.

13. Dispute Resolution

In the event of a dispute, the Client agrees to attempt resolution privately by contacting the Company via email.

If a resolution cannot be reached within 14 days, both parties agree to arbitration as the sole method of legal dispute resolution.

Arbitration is a process where both parties present their case to an impartial arbitrator rather than pursuing a court trial.

Arbitration will be conducted by a mutually agreed arbitrator in the UK, and the decision will be final and binding.

14. Celebrating Wins and Course Feedback

By completing feedback forms, surveys, or sharing success stories during or after the Course, you agree that the Company may use anonymised versions of your feedback for marketing purposes, such as social media posts, website testimonials, and promotional materials.

The Company will never disclose your name, email, or any identifying information without your explicit consent.

15. Client Acknowledgement and Consent

By enrolling in the Course, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.

The Client accepts full responsibility for their decision to participate and the associated risks.

The Client confirms that they are mentally and physically fit to participate and are not aware of any conditions that would put them at risk.

The Client confirms that they have had the opportunity to seek clarification before agreeing to these terms.